Guarantee & Support
At MushroomsOK, we stand behind every product we ship. Whether you're a first-time grower or experienced cultivator, our goal is to make sure your grow is smooth, successful, and supported every step of the way.
We offer a lifetime contamination guarantee on all grow kits. If your kit fails due to contamination — despite proper handling — we’ll replace it at no cost. We do this because we pre-sterilize every bag, hand-test our cultures, and build our products to eliminate as much risk as possible. Your success is our priority.
If you ever run into problems with your grow, have questions, or simply want guidance, our team is here to help. You can reach us directly through:
Email support — fast, personalized responses from our team
Live chat (if enabled) — for quick troubleshooting and answers
Social media — DM us anytime for informal help or tips
We also provide ongoing resources like updated grow guides, community tips, and video walkthroughs to support you throughout your cultivation process.
We don’t just sell grow kits — we back them with real support and a commitment to your experience.
If anything feels off with your kit, don’t hesitate to reach out. We’re here to help you grow.